CCO Return Policy

CCO Menswear has just made its returns process even easier!

If you are not satisfied with your purchase, you may return any unworn and unaltered clothing within 60 days from the original date of purchase for a refund of the cost of the item.

To start your return, simply fill out the returns form linked here. 

To make the returns process easier, we now offer returns labels. If you would like to purchase a return label, click here. The fee for a return label is $15. You may, also, return the item using the method of your choice. Please use a return service that includes a tracking number and take a picture of the tracking number for your records. CCO Menswear is not responsible for lost return packages.

CCO Menswear does not offer exchanges, you may choose either a refund or a store credit for your return. You will receive an email when your box is received by our returns dept. Allow up to 3 business days for processing from the date of receipt. If you require a replacement item that is time sensitive we recommend you order the replacement item before the refund is processed to save time. Returned items on orders in which a store credit was used will be refunded in the form of store credit first. Returned items paid for entirely via store credit can only be refunded in the form of store credit.

For cases where an incorrect item was sent, CCO Menswear will request a photo of the tag on the item to confirm that the item is incorrect. Then, we will either send a replacement item, provide store credit or a refund on the item. Please note: We request a photo because we bill our shipping charges (on incorrect items) back to the warehouse from which the order was sent. 

CCO Menswear will accept claims on damaged or incorrect items up to 30 days after the original date of purchase.

 

 

 

Return shipments should be sent to:

CCO Menswear LLC
15057 E Colfax Ave, Unit E
Aurora, CO 80011

CCO Menswear is not responsible for any returns sent to any other address or items damaged or lost in the returns process.

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