CCO Menswear Shipping Info

Ground orders that are placed by 11 AM ET are typically shipped in 1-2 business days. UPS does not guarantee transit times for ground shipments. Most boxes are received in one week or less.  Order changes are not accepted once an order is submitted.

AIR orders placed by 11 AM ET are usually shipped same day. Same day shipping is not guaranteed. (During busy seasons, orders can take an additional 1-2 days to ship).  Order changes are not accepted once an order is submitted. 2 DAY AIR and 3 DAY SELECT shipping times represent in transit time only and do not include CCO’s processing time. All efforts will be made to get your AIR shipment delivered to you as quickly as possible; however, UPS no longer guarantees transit times on AIR shipments. AIR orders deliver on weekdays only (Mon through Fri).

Orders ship Monday through Friday. Orders placed over the weekend will ship on Monday or the following business day.

We do not refund shipping fees. Shipping is a service. Once shipping is complete, those fees are non-refundable.

Please note:

It is your responsibility to be available to receive your shipment or make arrangements at the ship-to address specified in your order details.

Can I change or cancel my order?

We take great pride in our fast shipping process to ensure your products reach you as quickly as possible. However, once an order is placed, we are unable to make any modifications to it, this includes canceling your order. Our shipping team works diligently to ensure prompt delivery, which limits our ability to alter orders once they are submitted.

When you receive your order you may choose to return it under our posted return policy.

We apologize for any inconvenience this may cause and appreciate your understanding.

Where can I ship my order?

Orders can be shipped within the continental US, Alaska, Hawaii, APO/AE/FPO/PO boxes, and Canada.

When will I receive my order?

Shipping times are not guaranteed and can be delayed due to weather, holiday volume or other carrier issues.

Most orders in the continental US will be delivered within one week or less if the order is placed prior to 11AM ET.

Most orders going to Alaska, Hawaii or Canada will be delivered up to 7 business days or less if the order is placed prior to 11AM ET

APO/AE/FPO orders can take 7-10 business days and will only ship via USPS.

Can I get my order faster?

For orders shipping to the continental US, we offer upgraded shipping to UPS 3 Day Select or UPS 2 Day Air for an additional fee. We do not offer Next Day shipping.

For orders shipping to Alaska, Hawaii, Canada, APO/AE/FPO or PO boxes, we offer UPS Ground or USPS Priority Mail.

How can I track my order?

Tracking information will be emailed to you as soon as your order ships. Our products ship from various warehouses within the continental United States. Your order might ship in multiple boxes and arrive on different days.

You will receive 2 emails for each box. The first email will come from UPS and will have your tracking number. The second email will come from CCO and will show which items shipped in each box.